Terms of service

Overview

This website is operated by NaturPAWS Ltd. ("Naturpaws", "we", "us", or "our"). By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms of this agreement, you may not access the website or use any services.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 — Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

Section 5 — Pet Supplement Disclaimer

Our products are nutritional supplements for dogs and cats and are not intended to diagnose, treat, cure, or prevent any disease in animals. Statements regarding dietary supplements have not been evaluated by the FDA. Consult your veterinarian before use, especially if your pet is pregnant, nursing, has a known medical condition, or is taking medication. Discontinue use and consult your veterinarian if any adverse reaction occurs.

Keep out of reach of children. Store in a cool, dry place. Refer to the product label for complete usage instructions.

Section 6 — Pricing and Payment

All prices are listed in U.S. dollars. We accept major credit cards, Shop Pay, Apple Pay, Google Pay, and other payment methods shown at checkout. Sales tax is calculated and collected where required by applicable law.

Section 7 — Shipping and Delivery

Orders are processed within 1–2 business days. Domestic orders ship free via our fulfillment partner (Amazon Multi-Channel Fulfillment). Most orders are delivered within 2–5 business days after shipment. For full details, see our Shipping Policy.

Section 8 — Returns and Refunds

We want you and your pet to be happy. If you're not satisfied for any reason, you may return unopened product within 30 days for a full refund. See our Refund Policy for complete details.

Section 9 — Intellectual Property

All content on this site (including text, graphics, logos, images, and software) is the property of NaturPAWS Ltd. or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Section 10 — Limitation of Liability

To the maximum extent permitted by law, NaturPAWS Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, resulting from your use of the Service.

Section 11 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Miami-Dade County, Florida.

Section 12 — Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact

Questions about the Terms of Service should be sent to us at giosalomone@gmail.com or via our contact page at naturpaws.com/pages/contact.

NaturPAWS Ltd.
1101 Brickell Ave Suite 310-372
Miami, FL 33231