FAQ
Frequently Asked Questions
Product
What is Naturpaws omega-3 fish oil?
A pure omega-3 fish oil supplement for dogs and cats, made from anchovy sourced from Iceland. Each bottle contains 180 softgels — a 6-month supply for most pets.
What does it do for my pet?
Naturpaws omega-3 supports skin and coat health, heart health, joint mobility (especially in senior pets), immune system function, and cognitive function.
What is the source of the omega-3?
Pure Icelandic Premium fish oil, made from anchovy sourced from the clean waters of Iceland. The oil is rich in DHA and EPA, the long-chain omega-3 fatty acids that small pets and big dogs alike can actually absorb.
Is it safe for both dogs and cats?
Yes. Naturpaws is formulated for dogs and cats of all ages and all breeds.
Is it 100% natural?
Yes. Naturpaws is 100% natural — no GMOs, no toxins, no additives, no preservatives, no heavy metals.
What certifications does the product have?
Naturpaws is manufactured in a USA facility that is cGMP (Current Good Manufacturing Practice) certified, ISO 9001:2008 certified (BSI), HACCP compliant, and Non-GMO Project verified.
Dosage
How much should I give my pet?
Refer to the dose chart on the back of the bottle. The general guidelines are:
- Pets under 20 lbs: 1 softgel per day
- 20–40 lbs: 2 softgels per day
- 40–60 lbs: 3 softgels per day
- 60+ lbs: 4 softgels per day
For smaller pets, can I puncture the softgel?
Yes. For smaller pets, the softgels may be punctured and squeezed onto food if preferred.
How long until I see results?
Most pets show visible improvements in coat shine and skin health within 4–6 weeks of consistent daily use. For best results, give Naturpaws daily on a long-term basis.
Should I consult my vet?
If your pet is pregnant, nursing, has a known medical condition, or is taking medication, consult your veterinarian before use. Discontinue use and consult your veterinarian if any adverse reaction occurs.
Shipping
Where do you ship?
We currently ship to all 50 U.S. states. We do not ship to P.O. boxes, APO/FPO/DPO addresses, or U.S. territories at this time.
How much is shipping?
Shipping is free on all U.S. orders. No minimum purchase required.
How long does shipping take?
Orders are processed within 1–2 business days. Most orders are delivered within 2–5 business days after the order has shipped.
How do I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking link. If you have not received tracking information within 3 business days of placing your order, contact us at giosalomone@gmail.com.
For full details, see our Shipping Policy.
Returns
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not satisfied for any reason, you may request a refund within 30 days of delivery. Unopened product is eligible for a full refund. Opened product is handled case-by-case.
How do I start a return?
Email us at giosalomone@gmail.com with your order number and the reason for the refund. We'll respond within 1–2 business days with return instructions.
For full details, see our Refund Policy.
Other
Where is Naturpaws made?
Naturpaws is manufactured in the USA for NaturPAWS Ltd., headquartered in Miami, FL.
Are you hiring?
Not currently, but we are always interested in hearing from passionate people. Reach out at giosalomone@gmail.com.
Do you sell wholesale?
Yes. We work with vet clinics, groomers, pet stores, and other pet-focused businesses. Reach out at giosalomone@gmail.com with "Wholesale" in the subject line.
Still have questions?
Email us at giosalomone@gmail.com or visit our Contact page.